The manual
Written from the configuration file of the plugin, not from memory. Where something is quoted, it is quoted verbatim.
Where do you want to start?
Setting it up
The six general settings: activate the plugin, procedures, checklist, error messages, the document notice and the order search.
Read on →Who may return
Order states, customer groups and countries as conditions - and three levels for taking single products out.
Read on →Deadlines
Two separate deadlines - one for filing, one for the label. Both as a period in days or as a fixed date, counted from a delivery status.
Read on →Reasons, procedures, statuses
Four lists of your own in the admin: reasons, procedures, statuses and checklist entries - translatable, sortable and per sales channel.
Read on →DHL label
Seven settings and one credentials record per country: customer, procedure and participation number, return receiver and a user from the business customer portal.
Read on →UPS label
Five settings and one credentials record with OAuth access and a complete sender address.
Read on →Emails
Two separate messages: one to the customer with selectable attachments, one to the shop with its own subject and content.
Read on →Every setting
The complete reference: 12 cards, 40 settings with label, technical name, type, default value and the help text of the plugin.
Read on →Glossary
Return shipment, line, reason, procedure, status, checklist, label, return receiver - briefly explained.
Read on →