DHL label
DHL labels need an account for the business customer portal and the permission for shipment handling. Activation runs through your DHL account manager.
The settings
- Activate DHL label
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Should a DHL label be created automatically for the customer?
- Activate QR code DHL label
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Should a QR code be created for the customer in addition?
- Save label
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Should the DHL label be cached internally in the database? This option should only be deactivated for test purposes.
- Activate multiple labels
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After downloading the first label the customer is told that up to five further labels can be created.
- Activate log
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Should requests to and responses from the interface be logged? The logs sit in the standard log directory of Shopware.
- Minimum value of goods
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If the sum of all returned products (in euro and net) is lower than this value, no label is made available to the customer.
- Valid customer groups
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The DHL label is only shown for customers of these customer groups. Empty means all of them.
The credentials
- Customer/EKP number
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Your 10-digit DHL customer number.
- Procedure
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The procedure number for DHL shipping. Example: 07 for Germany, 53 for Austria.
- Participation number
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A 2-digit number for splitting invoices by location, seasonal business or different conditions.
- Return receiver
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In the DHL business customer portal, under the returns menu and the settings submenu, all return receiver names are listed.
- User and password
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The user must be authorised for returns. The password of a user is valid for 90 days, that of a system user for 365 days.
Before going live
- Test the credentials
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The credentials form carries a card in which you enter a sender address and request a real label. If it fails, the error message is right there in plain text.
- Maintain weights
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The weight on the label is calculated automatically from the selected products. If it is missing everywhere, the plugin assumes 1.0 kg.
- Sandbox
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The DHL sandbox API supports pure function tests with the standard credentials of the extension.