Manual

Deadlines

Both cards carry the same four fields. One limits whether a return may be filed at all, the other whether there is a free label for it.

The four fields

Activate valid period

The main switch. With it off there is no window at all and every order stays returnable indefinitely.

deadlineStatus

Specification of the deadline

Two modes. One counts along per order, the other ends on the same day for everyone.

deadlineType

Period or date

A number or a date, depending on the mode. Dates go in as YYYY-MM-DD, and the last day counts until midnight.

deadlineDaysDate

Order delivery status

Where the clock starts. The status has to be set, otherwise there is no return - and it must not lie further back than the window.

deadlineOrderDeliveryStatus

Where the starting point comes from

From the status history

The plugin looks up the entry that set the configured delivery status and counts from that moment. Not from the order date.

Without an entry

If there is no history entry, the creation date of the delivery applies - but only if it currently sits in that status. Otherwise no return is possible.

Without a delivery

If the order has no delivery record at all, the deadline does not apply and the return is not possible.

The second card

Label deadline settings

The same four fields, for DHL and UPS labels only. That lets you keep free return postage shorter than the right of return.

labelDeadlineStatus